University of Illinois at Chicago
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Electronic participation technologies and perceived outcomes for local government

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journal contribution
posted on 2013-11-26, 00:00 authored by Mary K. Feeney, Eric W. Welch
U.S local governments are under increasing pressure to adopt electronic participation technologies to engage stakeholders in decision-making. The choice set of technologies and the ease with which they can be applied, has potentially increased the complexity of the context within which managers operate. Using data from a national survey of 850 government managers in 500 cities, we investigate whether different channels of e-participation and the intensity of e-participation technology use are associated with managers’ perceptions of outcomes. We find that the relationships between complexity of e-participation technology and perceived outcomes depend upon the type of external stakeholder group considered


Publisher Statement

Post print version of article may differ from published version. This is an electronic version of an article published in Feeney MK, Welch EW. Electronic participation technologies and perceived outcomes for local government. Public Management Review. 2012;14(6):815-833. DOI: 10.1080/14719037.2011.642628. Public Management Review is available online at: DOI:10.1080/14719037.2011.642628


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