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Jung Mi Scoulas column (JLA 63-6).pdf (309.05 kB)

Ongoing Assessments: Benefits and Challenges of Using Patron Surveys during the Pandemic

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journal contribution
posted on 2024-03-12, 22:29 authored by Jung Mi ScoulasJung Mi Scoulas, Elena CarrilloElena Carrillo, Linda Naru
This column discusses the benefits and limitations of continuous assessment by reporting on the authors’ perspectives of ongoing assessment using examples from patron surveys designed to understand user experience in the physical library and to measure whether needs were met throughout the pandemic. This column will be helpful to anyone involved in assessment or who is interested in what factors to consider while carrying out ongoing assessment or using evidence-based data for decision-making.

History

Citation

Scoulas, J. M., Carrillo, E. Naru, L. (2023). Ongoing Assessments: Benefits and Challenges of Using Patron Surveys during the Pandemic. Journal of Library Administration, 63(6), 833-841. https://doi.org/10.1080/01930826.2023.2240195

Publisher

Taylor & Francis

Language

  • en

issn

0193-0826