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Difficult Interprofessional Conversations: Developing a Feedback Tool for Nursing Students

thesis
posted on 01.08.2020, 00:00 by Hollis Day
Background: Failure to engage in difficult interprofessional conversations is a source of patient care errors. Nursing students rarely practice and get feedback on these “crucial conversations.” Methods: We developed and piloted a feedback tool for second-year nursing students to facilitate practice of difficult interprofessional conversations with standardized colleagues. Results: The tool identified opportunities for conflict resolution, specifically in the areas of problem identification, nonverbal communication, and respectful communication. A common challenge was providing a safe environment for these conversations. Conclusions: The development of an easy-to-use tool for difficult interprofessional conversations identifies specific areas for consistent feedback across a variety of situations.

History

Advisor

Yudkowsky, Rachel

Chair

Yudkowsky, Rachel

Department

Medical Education

Degree Grantor

University of Illinois at Chicago

Degree Level

Masters

Degree name

MHPE, Master of Health Professions Education

Committee Member

Hirshfield, Laura Lineberry, Matthew

Submitted date

August 2020

Thesis type

application/pdf

Language

en

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