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Difficult Interprofessional Conversations: Developing a Feedback Tool for Nursing Students
thesis
posted on 01.08.2020, 00:00 by Hollis DayBackground: Failure to engage in difficult interprofessional conversations is a source of patient care errors. Nursing students rarely practice and get feedback on these “crucial conversations.”
Methods: We developed and piloted a feedback tool for second-year nursing students to facilitate practice of difficult interprofessional conversations with standardized colleagues.
Results: The tool identified opportunities for conflict resolution, specifically in the areas of problem identification, nonverbal communication, and respectful communication. A common challenge was providing a safe environment for these conversations.
Conclusions: The development of an easy-to-use tool for difficult interprofessional conversations identifies specific areas for consistent feedback across a variety of situations.