University of Illinois at Chicago
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Difficult Interprofessional Conversations: Developing a Feedback Tool for Nursing Students

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thesis
posted on 2020-08-01, 00:00 authored by Hollis Day
Background: Failure to engage in difficult interprofessional conversations is a source of patient care errors. Nursing students rarely practice and get feedback on these “crucial conversations.” Methods: We developed and piloted a feedback tool for second-year nursing students to facilitate practice of difficult interprofessional conversations with standardized colleagues. Results: The tool identified opportunities for conflict resolution, specifically in the areas of problem identification, nonverbal communication, and respectful communication. A common challenge was providing a safe environment for these conversations. Conclusions: The development of an easy-to-use tool for difficult interprofessional conversations identifies specific areas for consistent feedback across a variety of situations.

History

Advisor

Yudkowsky, Rachel

Chair

Yudkowsky, Rachel

Department

Medical Education

Degree Grantor

University of Illinois at Chicago

Degree Level

  • Masters

Degree name

MHPE, Master of Health Professions Education

Committee Member

Hirshfield, Laura Lineberry, Matthew

Submitted date

August 2020

Thesis type

application/pdf

Language

  • en

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