Now showing items 1-5 of 5
scavenger hunt - 7th and 8th grade
Hands on demonstration of library resources for middle school students.
Sailing Through Virtual Reference Assessment
Are we excellent online service providers? Do email and chat reference services effectively support our face to face, blended and online curricula? In order to improve services, libraries have become assessment obsessed, ...
The Research Process and the Library: First-Generation College Seniors vs. Freshmen
(ACRL Publications, 2013-07)
In a follow-up study to the ERIAL (Ethnographic Research in Illinois Academic Libraries) Project, librarians at UIC compared the responses of first-generation college freshmen from the original study to those of seniors. ...
Quality Control: a Necessary Good for Improving Service
(Taylor & Francis, 2011)
This paper reports on the benefits, challenges, and effective methods of assessing the quality of virtual references services at an academic library.
New partnerships for new learning
(Haworth Press, Inc., 2001)
This paper describes a model program at DePaul University of partnering the Library with an academic department, specifically the School for New Learning. This department was established solely to serve the non-traditional ...