Browsing Publications - Library by Author "Dempsey, Paula, R."
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“Are you a computer?”: Opening Exchanges in Virtual Reference Shape the Potential for Teaching
Dempsey, Paula, R. (American Library Association, 2016-07)Academic reference librarians frequently work with students who are not aware of their professional roles. In online interactions, a student might not even realize that the librarian is a person. The ways students initiate ...